FAQs

📍 Where does GreenRoots Australia operate from?
GreenRoots Australia is proudly Australian-owned and operated, with our headquarters based in Melbourne, VIC.

🏢 Who owns or operates GreenRoots Australia?
GreenRoots Australia is operated by A4R Pty Ltd (ABN 29 655 110 017), an officially registered Australian company.

💳 What types of payment do you accept?
We accept all major payment methods including Visa, Mastercard, PayPal, and more — ensuring a secure and hassle-free checkout every time.

🚚 Is delivery free?
Yes! We proudly offer fast & free delivery Australia-wide on all orders — no minimum spend required.

🇦🇺 Are your products Australian-made?
Not yet — but it’s our ultimate goal.
We’re actively reinvesting into our business to establish a local manufacturing facility. This will help us create jobs and support the Australian economy.
Every order helps bring us closer to that dream — thank you for supporting GreenRoots Australia!

✅ Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee on all purchases.
If you're not 100% satisfied, simply contact us within 30 days of receiving your order for a full refund — no questions asked.