Shipping policy

At VELDRA, we proudly offer FREE & fast delivery Australia-wide on all orders — no minimum spend required.

📦 Our Shipping Partners

Your order is shipped using trusted courier services, including:

  • Australia Post

  • Aramex Australia

  • PF Logistics

⏱️ Dispatch & Delivery Time

  • Orders are dispatched same day or next business day wherever possible.

  • ✅ Please double-check your delivery address at checkout to avoid delays.

🏠 Delivery Attempts

If no one is available at the time of delivery:

  • The courier will assess whether it is safe to leave the parcel.

  • If it is not safe, a calling card will be left with instructions for re-delivery or local post office pickup.

❗ Delayed Orders

If your order has not arrived within 7 business days of being placed, please contact us with:

  • Your full name

  • Your order number

📧 Email: support@veldra.com.au
🌐 Website: www.veldra.com.au

ℹ️ Please Note

  • Delivery timeframes are estimates only and may vary.

  • During December, peak sale periods, or COVID-19 related disruptions, delivery delays may occur due to high order volume or courier restrictions.

Thank you for shopping with VELDRA 🤍
We’re committed to delivering your order quickly, reliably, and safely across Australia.

If you’d like, I can also:

  • Convert this into collapsible sections (Shopify Dawn theme)

  • Create a short mobile-optimised version

  • Match tone to a more luxury / premium brand feel

  • Add delivery icons or trust badges

Just let me know 👍